About Lauren

A coach who's worked inside 300+ medical practices.

I'm not a consultant who shows up with just a slide deck. For over a decade I've sat at front desks, participated in morning huddles, reviewed thousands of patient phone calls, and supervised treatment presentations. Thanks to these experiences and conversations with doctors and staff, I know what actually works.

Lauren Andreas
Meet the Founder

Hi, I'm Lauren Andreas

Over my 10+ years as a business and dental consultant, I have had the privilege of working inside 300+ doctors' offices across the country, training doctors and their staff on how to master the patient experience and grow their practice. I understand the unique challenges that come with running a medical or dental practice because I've seen them firsthand.

At The Practice Potential, we partner with medical practices that are ready to elevate performance. Through hands-on training, leadership coaching, and proven systems, our team helps yours increase treatment acceptance, strengthen the patient experience, and build sustainable revenue growth. Every engagement is designed for immediate implementation and long-term results.

Lauren Andreas
Founder · The Practice Potential
Fifteen years, 300+ practices, one common thread
300+
Doctors Trained
15,000+
Staff Trained
15+YRS
Coaching Experience
10+YRS
Coaching Doctors
Education
Lauren's Story

Three chapters that shaped how I coach.

Lauren Andreas graduated summa cum laude from the University of Florida with a degree in Business Marketing and later earned a Master's Degree in Management from the Harvard Extension School, with a focus on leadership, organizational behavior, and business strategy.

Her graduate work combined both online and in-person learning experiences and provided the opportunity to study advanced concepts in communication, change management, and organizational effectiveness. Lauren integrates these evidence-based principles into her consulting and coaching, helping practices create lasting behavioral change, stronger leadership, and healthier team dynamics. As a lifelong learner, she is passionate about translating complex business concepts into practical strategies teams can actually implement.

Lauren's career has always centered around coaching, leadership, and helping others perform at their highest level. She began as the Head Dance Coach for the University of Florida Gators, where she mentored and developed athletes performing in high-pressure environments before thousands of fans and national audiences. It was during this time that she discovered a passion for coaching, encouragement, and helping individuals reach their full potential.

She later spent six years with a medical practice consulting and training company, serving as a trainer, content creator, and program manager. Through this experience, Lauren developed a deep understanding of the unique challenges healthcare providers face in balancing exceptional patient care with the realities of business ownership, team leadership, and operational growth.

In addition, Lauren served as the Head Sales Trainer for a global translation services company, where she worked with internationally recognized brands and strengthened her expertise in communication, training, consumer behavior, and behavior change.

In 2019, Lauren founded Practice Potential, where she now partners with dental and healthcare practices across the country to strengthen leadership, improve patient experience, develop teams, and create systems that drive sustainable growth. She is known for delivering engaging, highly practical trainings that blend accountability, communication, leadership, and real-world implementation.

Lauren and her husband are raising their three boys Brady, Caleb, and Daniel in a home that is equal parts joyful, active, and loud. As both a business owner and mom, she understands firsthand the balancing act many practice owners face and is passionate about helping leaders create businesses that thrive both professionally and personally.

When she is not traveling to practices around the country, you will likely find her at a baseball field cheering on her boys, spending time with friends and family, staying active, or planning her next travel adventure. She has a passion for fitness, taught group fitness classes for over a decade, and loves exploring new places around the world. Lauren is also committed to serving her community and supporting organizations that create meaningful opportunities for children and families.

Meet the Senior Trainer

20 years employed by a dental practice, and still in one today.

Lea Ann Montoya is a practice management coach whose career spans nearly every role inside a dental office, dental assistant, administrative leader, Chief Operating Officer, and certified Dentrix trainer. She still works inside a thriving practice today, so her coaching is grounded in what actually works in patient customer service inside medical practices today.

Lea Ann Montoya
Senior Trainer
Lea Ann Montoya
Lea Ann's Story

Coaching grounded in real-world practice experience.

Lea Ann Montoya is an experienced practice management coach with more than 20 years of hands-on experience in the dental industry. Her background spans nearly every facet of practice operations, including roles as a dental assistant, administrative leader, and Chief Operating Officer, giving her a unique understanding of the systems, communication, and leadership required to run a successful practice. Because of this real-world experience, Lea Ann's coaching is practical, implementation-focused, and grounded in the day-to-day realities dental teams face.

From 2019 to 2024, Lea Ann served as a certified Dentrix trainer, earning Rookie of the Year in 2020 and Trainer of the Year in 2023. Her expertise in dental software systems and workflow optimization makes her a trusted partner for practices looking to improve efficiency, strengthen accountability, and create smoother patient experiences.

Earlier in her career, Lea Ann participated in the BMW Lecture Series, where she coached dental teams across the country on presenting aesthetic and neuromuscular restorative treatment to patients. This experience strengthened her expertise in patient communication, treatment presentation, and case acceptance, skills that continue to shape her coaching today.

What sets Lea Ann apart is that she continues to actively work inside a dental practice, giving her firsthand insight into the evolving challenges teams face every day. She understands what works in theory versus what works in the real world, allowing her to create training experiences that are highly practical, relevant, and immediately actionable.

Outside of consulting, Lea Ann enjoys reading, walking, and cheering on her beloved Gamecocks during football season. She and her husband, Jon, value time together and appreciate the balance between meaningful work, family, and the simple joys of everyday life.

Let's Talk

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